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Mail In Morocco

Morocco’s post and phone systems are generally pretty efficient, especially to Europe, and Internet access is cheap if a little slow, with offices in most Moroccan towns.

Mail

To mail letters between Morocco and Western Europe generally takes around a week to ten days, around two weeks for North America or Australia. There are postboxes at every post office (PTT aka La Poste) and on the wayside; they seem to get emptied fairly efficiently, even in out-of-the-way places.

Stamps can sometimes be bought along side postcards, or from some tabacs as well as at the PTI, where there is often a dedicated counter (Iabelled timbres), and where stamps may also be sold in the phone section, if there is one. A postcard or simple letter costs 6.50dh to Europe or the British Isles, 7.50dh to North America or Australia.

mail in morocco At the PTI, there is a separate window for parcels, where the officials will want to examine the goods you are sending. Always take them unwrapped; alongside the parcels counter, there is usually someone (on a franchise) to supply wrapping paper, string and all the trimmings, or wrap your parcel, if you want.

Post office hours in Morocco are Monday to Friday, 8am-12.15pm (11.30am on Friday) & 3-6.30pm in winter, 8am-3.30pm in summer (usually 15 July-30 Sept), 9am-3.30pm during Ramadan; closed Saturday and Sunday. Central post offices in big cities will be open longer hours (typically Mon-Fri 8am-6.30pm, Sat 8am-noon, but the same weekday hours as small offices in summer and during Ramadan), and they usually have a separate phone section, open longer hours, where stamps and phonecards are sold too.

Poste restante

Receiving letters poste restante (general delivery) can be a bit of a lottery, as Moroccan post office workers don’t always file letters under the name you might expect. Ask for all your initials to be checked (including M for Mr or Ms, etc) and, if you’re half-expecting anything, suggest other letters as well.

To pick up your mail you need your passport. To have mail sent to you, it should be addressed (preferably with your surname underlined) to Poste Restante at the PTT Centrale of any major city (Marrakesh is notoriously inefficient).

Alternatives to sending poste restante to post offices are to pick a big hotel (anything with three or more stars should be reliable) or have things sent e/o American Express – represented in Morocco by Voyages Schwartz in Tangier, Casablanca and Marrakesh.

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